Returns & Exchanges
At Herb Shop & Organic Foods, we want you to feel as good in our sustainable fashion as you do in your own skin. If your organic cotton or eco-friendly apparel isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items in their original biodegradable packaging, ensuring all eco-tags are still securely attached.
- 3.Ship It Back
Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the items for quality, we will process your refund or ship out your new exchange size within 5-7 business days.